Letter for Professional Assignment

  1. The professional activity of the insurance brokers/brokerages is regulated by Spanish Law 26/2006 of 17 July on the mediation of private insurance, which guarantees the protection of clients’ rights.
  2. For the client’s information, and for the purposes stipulated by law, we would like to highlight that these Insurance Brokers:
    1. Meet all of the requirements established by the Law, being registered in the Registro Administrativo Especial de Mediadores de Seguros, Corredores de Reaseguros y sus Altos Cargos (Special Administrative Register for Insurance Brokers, Reinsurance Brokers and their Senior Officials) with key number CS-J/0039, which can be verified on the website of the Regional Ministry of Economy, Innovation and Science, General Management of Financial Policy, Insurance Service Sector of the Junta de Andalucía . www.juntadeandalucia.es/organismos/economiainnovacionyciencia.html
    2.  Are subscribed to a Professional Civil Liability policy and has the financial capacity established by law, all of which is in conformance with the provisions set forth in Article 27.1., sections e) and f), relating to the 3rd transitional provision of Law 26/2006, respectively.
    3. have an external customer service department which assits to and resolves any complaints and claims through the Consejo Andaluz de Colegios de Mediadores de Seguros Titulados (Andalusian Council of Qualified Insurance Brokers Associations), whose data is as follows: DEPARTAMENTO DE ATENCION AL CLIENTE , AVDA. Blas Infante 6, 10ºC; 41011, Seville, email: atencionalcliente@conseguran.com, telephone: (+34) 954484342, fax: (+34) 954003284.
    4. Conform to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR). In this regard, aspects relating to the processing of personal data gathered is provided as follows:
      1. DATA PROCESSING CONTROLLER: FUENGIROLA BROKERS CORREDURÍA DE SEGUROS, with tax identification number B29890977, with their address for notification purposes being Avenida de Mijas 33, local 2, CP 29640; Telephone: (+34) 952469935; email: info@fuengirolabrokers.com. Contact the Head of Data Protection: dpd@fuengirolabrokers.com
      2. MAIN PURPOSE OF PROCESSING THE DATA: Personal data gathered will be processed in order to maintain the professional brokerage and advising relationship for covering the risks subject to insurance, as well as managing the contracting of insurance policies and following their implementation, compliance and incidents that may occur.
      3. ADDITIONAL PURPOSES: As follows, we request the client’s permission to process their data for the additional purposes listed in each case. Said permission is obtained independently and unequivocally under the terms set forth in Article 7 of the GDPR: (see end of document)
      4. RETENTION PERIOD OF THE INFORMATION: The data will be retained during the period in which the relationship between the two parties is maintained. Subsequently, the data will be retained, duly blocked, for the limitation period of legal actions. When this period is over, the data will then be deleted and removed from our files. In the event that the client has not opposed to receiving commercial communications, their data will be retained indefinitely unless they request to stop receiving the commercial communications, in which case we will then proceed to delete the information immediately. 
      5. LEGITIMACY OF THE DATA PROCESSING: The legal basis of the processing is the execution of the contractual relationship between the two parties and the permission given in each section. The Client has the right to withdraw consent at any time, without affecting the legality treatment prior to its withdrawal.
      6. RECIPIENTS OF THE DATA: The fulfilment of the brokerage services may involve transferring personal data to the corresponding insurance companies, in accordance with the provisions set forth in the legal regulations at all times, and specifically in the GDPR. We would like to inform the client that their data will not be transferred internationally.
      7. SECURITY MEASURES: The Broker has adopted technical and organizational measures that guarantee the security of personal data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed. In relation to the use of instant messaging services, we recommend not to use them as a channel for sending/requesting documentation that involves the transmission of personal data. For sending/requesting any document that includes personal information, we put at your service our corporate email addresses available to you.
      8. EXERCISING RIGHTS: The client has the right to access their personal data, as well as request the rectification of inaccurate data or, where necessary, request its deletion when, among other reasons, the data is no longer necessary for the purpose for which it was gathered. The client may request the limitation of data processing, in which case it will only be retained for presenting or defending claims when the necessary legal requirements are met. In certain circumstances and for reasons relating to the client’s specific situation, the client may oppose to the processing of their data. In this case, the Company will stop processing the data, except for legitimate reasons, or for presenting or defending possible claims. Lastly, we would like to highlight the portability right set forth in the GDPR which allows the client to indicate the Data processing controller to whom we will transfer their data. To exercise these rights, please send an email to dpd@fuengirolabrokers.com or send a letter to the following address: Avenida de Mijas 33, local 2, CP 29640.
      9. COMMUNICATING INCIDENTS: In the event that the clients believes that the Company has violated their rights with regard to data protection during the processing of their data, especially when they are not satisfied with the exercising of their rights, the client can file a claim before the competent control authority in terms of Data Protection (Agencia Española de Protección de Datos – www.agpd.es.) The client can also contact our Head of Data Protection at the address stated in the first section of this informative clause.
  3. The offers made to the client have been based on an objective analysis, which generally consists of analysing insurance contracts offered by at least three insurance companies that work in the market, considering that it corresponds to the client’s request within an evaluation criterion to find the right coverage for the client’s requirements and needs.
  4. The Insurance Brokers would also like to inform the client of the provisions set forth in Article 21 of Spanish Law 50/1980 on Insurance Contracts, so that the communications made by the broker to the insurance company will take the same effect as if the client did it themselves (policy holder).
  5. Through the present document, appointment is granted to these Insurance Brokers to mediate insurances. Said appointment allows the Insurance Brokers to carry out the integral management of the policies before the Insurance Companies with whom they currently have their coverage contracted, both with regard to negotiating clauses and economic conditions and assistance in the event of a loss. This is without prejudice that, following the risk assessment, they can request quotes, negotiate and contract with all other insurance companies that the Insurance Brokers deem appropriate the coverage that the client needs, as well as terminate current policies in the defence of their interests. The aforementioned appointment may be revoked and will expire from the moment in which the client communicates their desire to do so through the corresponding revocation form.
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